Top 30 BPO Companies in the Philippines (2025 Updated List) + Get a FREE Trial
- Zayed Ahmed
- Aug 18, 2022
- 17 min read
Updated: 3 days ago
“ The Philippines makes up 10-15 % of the global BPO market, with a national workforce of approximately 1.82 million workers. This sector generates about 9% of the country’s annual GDP.” Microsoft (2024)
The Philippines is one of the countries that remained strong in terms of business. It is one of the fastest-growing economies in the ASEAN region and it comes with many advantages.
It has top-tier resources, manpower, a perfect business environment, and a business-friendly atmosphere to run successful Business Process Outsourcing services.
The cost-effective business process method has already collaborated with the 20 percent annual expansion rate of the country. As a leading BPO provider, the Philippines has dynamic services for the administration processes.
Let’s talk about some BPO Services in the Philippines.
Top 31 BPO Companies in the Philippines
Before talking about the available services in the Philippines, let's show you a list of 10 Business Process Outsourcing Companies in the Philippines. The companies are:
1. Accenture Inc.
Accenture is a global company that offers digital, cloud, and security services. Accenture Inc. takes pride in having the world's largest network of advanced technology and intelligent operation centers.
They are currently serving clients from over 120 countries where they offer strategy and consulting interactive, technology, and operations services. With offices in Manila, Cebu, and Ilocos, the corporation began operating in the Philippines in 1985 and now employs over 50,000 nationwide.
For platforms like Salesforce, Oracle, SAP, Adobe, and others, Accenture provides cutting-edge IT outsourcing solutions. Accenture Inc. has been named a leader in commerce services by independent research firms during the first quarter of 2021. It's highly deserving of its title, where this firm scored higher than many of its competitors in the Commer Strategy Services criteria.
Accenture Inc. Philippines has established itself as a reliable name for large-scale companies that need proper commerce implementation for their day-to-day business with industry-led experienced individuals leading the project.
Service | Location | Price | Review |
| 🌐 Ayala Avenue, Legaspi Village, Makati City, 1229 Metro Manila, Philippines | 🕒 undisclosed | 4.8 ⭐ G2 |
Teleperformance, a French multinational corporation, is in great demand in the Philippines for its services to improve the customer experience.
Teleperformance began its journey in the Philippines in 1996 with its vision to have 'flexible solutions for an unpredictable world. It has slowly and steadily grown as one of the most preferred outsourcing options on international grounds.
This firm has served as a strategic partner to some of the world's largest companies in leading industries.
More than 45,000 people were employed by Teleperformance Philippines (also known as Telephilippines Inc.) as of 2021, and they were spread out throughout 22 facilities in cities including Manila, Antipolo, Baguio, Bacolod, Cebu, etc.
According to recent research held by "Great Place To Work", 82% of the employees at Teleperformance agree that it's a great company to work for with suitable work environments compared to the usual 53% of the employees who give this positive feedback in typical global firms.
Service | Location | Price | Review |
| 🌐 Metro Manila, Philippines | 🕒 $25 - $35 / Hr | 3.6 ⭐ AmbitionBox |
Initially established in 2005 in Australia, Cloud Staff was a company that primarily focused on software development for Western Markets.
As it expanded, in 2010, it identified itself as an emerging firm in the Philippines for outsourcing services, where it began with only a handful of staff. Soon enough, led by skilled management and experienced and motivated individuals, CloudStaff was able to have tremendous growth.
Today, CloudStaff has over 4000 employees across 13 different locations spread nationwide. In 2021, CloudStaff was named one of the best companies to work for in Asia by the HR Asia Awards.
Service | Location | Price | Review |
| 🌐 SM City Clark Angeles, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
Six-Eleven started its journey in 2005 with a small number of employees. This is one of the first Filipino-owned BPO firms in the industry. Six Eleven's approach to its business is solution-oriented, with its contact centers designed to provide the highest quality solution to its customers.
Six Eleven believes that the most important thing when outsourcing projects is to set specific goals, which helps them achieve their targets.
The company focuses on achieving its goals, sometimes even exceeding them, giving them an edge over its competitors.
Service | Location | Price | Review |
| 🌐 Davao City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
5. Infinit-O
Infinit-O started its journey on September 15, 2005, with two veterans of the multinational outsourcing industry of the Philippines.
They wanted to help small and medium-sized businesses around the world prosper by providing them with quality service as an outsourcing partner.
Today, they provide various outsourcing and ITES solutions in the areas such as Customer care support, back office support, sales, data science, financial services, healthcare, and engineering.
Service | Location | Price | Review |
| 🌐 Makati Avenue, Makat, Philippines | 🕒 < $25 / Hr | 4.1 ⭐ Clutch |
6. Outsourced
Outsourced is one of the most recent additions to Philippines' ever-growing BPO providers. It was founded in 2012 by its current Australian director, who has 20 years of individual experience in this industry.
In their short time in the market, they have delivered projects for some of the world's most recognizable companies and brands, such as D-Link, Yamaha, HP, Rio Tinto, and ANZ Bank.
Service | Location | Price | Review |
| 🌐 Quezon City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
7. DOXA7
While committed to proving itself to be more than just an outsourcing company in the Philippines, DOXA claims to be your X-factor in utilizing borderless talent. DOXA is where People and Trust meet.
It was founded by business executives driven by the energy to make a difference and have a good influence on the world as a whole.
Out of all the outsourcing companies in the Philippines, DOXA is the most well-adapted and accepting of changes that constantly occur in the business world. They keep up with trends and policies that many larger companies fail to cover.
Service | Location | Price | Review |
| 🌐 Bonifacio Global City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Glassdoor |
8. StaffWiz
One of the most popular firms among startups, and small and medium-sized companies for outsourcing, Staffwiz is located in Tordesillas, Makati, in the Philippines.
Staff wiz work in consultative and collaborative cooperation with enterprises worldwide, providing tailored BPO-Staffing solutions to match each client's individual needs. They are known to reduce labor costs by up to 70%.
Service | Location | Price | Review |
| 🌐 Bel-Air Makati City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Glassdoor |
Sutherland Global Services, with its slogan "We make Digital Human." have cemented its position in the industry for over 35 years. For decades they have created the best-in-class processes for some of the world's most experienced-native businesses.
Sutherland is another leading BPO company in the Philippines, with headquarters in Taguig City. Customer contacts and digital financial services are two important aspects of Sutherland's business. These services improve the client experience, increase revenue and operational efficiency, and reduce risk.
The firm also provides cutting-edge PaaS (Platform as a Service) solutions. They are:
Sutherland Anywhere
Sutherland Conversational AI
Sutherland Connect
Sutherland Mobility
Service | Location | Price | Review |
| 🌐 Metro Manila, Philippines | 🕒 < $25 / Hr | 3.8 ⭐ Outsource Accelerator |
10. Boldr
Boldr is the first globally B Corp-certified BPO (Business Process Outsourcing) company in the Philippines. By collaborating with them, you’ll be able to connect with ethical and talented global experts. If you are an eCommerce or SaaS entrepreneur, then Boldr is the best choice to help grow and manage your business operations smoothly.
Service | Location | Price | Review |
| 🌐 Pasig, Philippines | 🕒 < $25 / Hr | 4.7 ⭐ Clutch |
11. SupportZebra
SupportZebra is another reliable outsourcing company in the Philippines. With their world-class skill set in eCommerce and SaaS, they are thriving by also supporting fintech companies. They specialize in customer support services and, under the leadership of Nathan Yap, have been growing rapidly since 2011.
Service | Location | Price | Review |
| 🌐 Cagayan de Oro , Philippines | 🕒 < $25 / Hr | 4.7 ⭐ Clutch |
12. Hugo
Alongside customer support and data entry services, Hugo is effortlessly building a strong presence in data analytics and AI. One of the most impressive things you’ll notice when visiting their website is the Hugo Agent page, where they showcase their top 1% agents. This gives you a clear idea of how qualified their team members are.
Service | Location | Price | Review |
| 🌐 Chicago, IL | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
13. Connext
Connext actually covers a lot of spaces in the outsourcing space in the Philippines. You will be surprised that they have actually built their own university to make their employees more skillful and innovative. We barely see such productive activities in big companies, right? Let me know in the comment below.
Service | Location | Price | Review |
| 🌐 Angeles, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
14. Remote CoWorker
If you or someone in your circle is looking to hire a virtual assistant in the healthcare, legal, insurance, or hospitality industry, then Remote CoWorker is one of the best BPOs in the Philippines. Their full-time starter package is a great value for any startup or small business.
They’ve received quite a few 5-star ratings on Clutch as well. Most importantly, they’ve been in the market since 2007—so you know experience matters, isn’t it?
Service | Location | Price | Review |
| 🌐 Taguig, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
15. Select VoiceCom
Looking for a dedicated, experienced call center? You can already get that experienced vibe just by hearing this company’s name SelectVoiceCom. They are the only eligible call center outsourcing company in the Philippines we can confidently recommend to you. Recently, they’ve been working on AI to establish an environment of AI-transformed call center operations in the Philippine BPO industry.
Service | Location | Price | Review |
| 🌐 Cebu City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
16. Enshored
We can blindly recommend Enshored for food ordering app entrepreneurs. They have a dedicated service page for this particular niche. You can fix late delivery issues, keep food menus updated, and more.
Along with food order app outsourcing services, we noticed they are also working in the travel tech operations space. Our words aren’t enough to judge their expertise, check out their plenty of case studies to see for yourself. Let us know in the comments if you discovered any extra unique flavor in Enshored. Best of luck!
Service | Location | Price | Review |
| 🌐 Pasig, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
17. Booth & Partners
Thinking about how you can save more cash on business operations? Booth & Partners is the right HR solution. Thanks to the currency exchange rate, you can hire this Philippine outsourcing company at a much lower cost. After hiring them, you can take a deep breath and enjoy the sunset in your own peace :)
Service | Location | Price | Review |
| 🌐 Makati, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
18. Sourcefit
Sourcefit is an American company, but the outsourcing operations are managed in the Philippines and four other countries across Asia and Africa. You can also hire them on a project-based model. Outsourcing companies in the Philippines usually don’t offer this kind of pricing structure.
Suppose you just need a hand for a small task you can hire them for that too. We found that Sourcefit offers great diversification in their services, making them a full all-in-one solution for any of your needs. Sounds great, right? Let us know in the comments below.
Service | Location | Price | Review |
| 🌐 Quezon City, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
19. SPLACE BPO
Splace BPO is one of the best BPO companies in the Philippines, well known for having one of the best workplaces. They are even GPTW (Great Place to Work) certified. And you know—when the workplace is great, the productivity and work quality of the employees always shine through in their output. Besides, they’re affordable too, with rates ranging from $10 to $25 per hour.
Service | Location | Price | Review |
| 🌐 Davao City, Philippines | 🕒 < $25 / Hr | 4.9 ⭐ Clutch |
20. Helpware
Unlike other BPO companies, Helpware has expanded beyond back-office support and customer support services to establish a footprint in the cybersecurity field as well. They’re a relatively established company, founded in 2015. Plus, they’ve received 40+ positive reviews on Clutch too.
Service | Location | Price | Review |
| 🌐 Taguig, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
21. Innovature BPO
Innovature BPO is a Vietnam-based BPO company, but they operate from the Philippines. They serve multiple industries and have been certified as one of the top 100 outsourcing companies by the Global IAOP. Innovature BPO always keeps their website updated with the latest trends and industry news. If you visit their homepage, you’ll find it featured below.
Service | Location | Price | Review |
| 🌐 Cebu City, Philippines | 🕒 < $25 / Hr | 4.8 ⭐ Clutch |
Hit Rate Solutions provides highly dedicated, result-driven services. If you are in the B2B or B2C space, you can benefit from their lead generation and cold calling services. Thanks to their focus on lead generation and cold calling, they’ve become experts in generating high-quality leads and sales, which is crucial for any business.
Service | Location | Price | Review |
| 🌐 Bacolod, Philippines | 🕒 < $25 / Hr | 4.7 ⭐ Clutch |
23. 2ndOffice
When you hear this company’s name, what comes to mind? Let us know in the comments! Yes, it’s actually your second office but sadly, only for eCommerce business owners. 2nd Office is an all-in-one solution for eCommerce business owners. From marketing to sales, they handle all the tasks necessary for eCommerce success.
Service | Location | Price | Review |
| 🌐 Pasig City, PhilippinesC | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
Six Eleven BPO holds multiple valuable certifications for its expertise in customer support, sales, and back-office data processing services. Currently, they are located in Davao City, Philippines. They hold the important ISO 9001 certification, which proves their adherence to the highest quality management standards.
They invest heavily in their own software and hardware systems to manage and support their team more efficiently. So, you’re in very safe hands in the world.
Service | Location | Price | Review |
| 🌐 Davao City, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
25. Catalyst BPX
Catalyst BPX is a very new company, founded in 2023, and we’re already seeing their rapid growth. They have already earned the trust of world-leading companies like Stripe, OpenAI, Dell, ClickUp, etc. They’ve demonstrated their impressive expertise in the financial analysis and planning space. Their omnichannel customer support activities are truly noteworthy.
Service | Location | Price | Review |
| 🌐 Taguig, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
TRU is not limited to back-office support or customer support service spaces. They are also thriving in the KPO sector within the Filipino industry. Like Sourcefit, TRU29 Solutions offers project-based services as well, making it very flexible to onboard with them.
Service | Location | Price | Review |
| 🌐 Pasig, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
27. Acquire BPO
Acquire BPO is one of the oldest BPO companies in the Philippine BPO industry. They started their journey back in 2005. Can you imagine they’ve been around that long? Yet, they continue to maintain a high reputation in the Philippine BPO market. They’ve already aligned with AI and automation trends. As a business owner, I’d refer to them as the father of BPO in the Philippines.
Service | Location | Price | Review |
| 🌐 Pasig, Philippines | 🕒 < $25 / Hr | N/A |
Pac Biz has built a strong reputation over the years for their quality contact center agents. After reviewing their website and services, we can conclude that they specialize in transportation and NEMT dispatch services.
Service | Location | Price | Review |
| 🌐 Dumaguete, Philippines | 🕒 < $25 / Hr | 4.7 ⭐ Clutch |
30. Premier BPO
Premier BPO is one of the oldest BPO companies in the Philippines. This company is two years older than Acquire BPO. It’s very impressive that they still manage their operations so successfully. They have already acquired the “TITAN AWARDS,” CX Awards, and more for maintaining excellence in customer satisfaction.
Service | Location | Price | Review |
| 🌐 Quezon City, Philippines | 🕒 < $25 / Hr | 4.1 ⭐ Clutch |
31. STAFFVIRTUAL
StaffVirtual is an established BPO company in the Philippines, founded in 2009. This company has a unique blend of American ownership, with management handled by expert, talented Filipinos. They work across various unique industries like MSPs, startups, eCommerce, legal, and more. I personally invite you to check their case study pages to learn more about their working process.
Service | Location | Price | Review |
| 🌐 Quezon City, Philippines | 🕒 < $25 / Hr | 5.0 ⭐ Clutch |
Other Prominent BPO Vendors in the Philippines
Here is a list of other prominent BPO service providers in the Philippines who provide the best services to their clients and are the leaders in the Philippines outsourcing industry:
24/7 Customer Philippines Inc.
MicroSourcing
Wipro
HireSmart Staff
Concentrix Corporation Philippines
Fusion BPO Services
Unity Communications
Most Outsourced BPO Services in the Philippines
Explore the Philippines' BPO dominance, offering diverse outsourcing services from IT solutions to customer service, accounting, and creative fields.
1. Programming and IT Services
The Philippines is also called the call center capital of the world. The IT-BPO industry contributes high-quality jobs to over one million Filipinos resulting in domestic growth and expansion of the country.
As the BPO industry continues to grow, more leading companies like Oracle, Microsoft, and AT&T are outsourcing their programming and IT services from the Philippines.
2. Non-Core Operations
When a company outsources some of its business functions from a reputable service provider, it gains access to experts with extensive knowledge of the work domain.
The service includes non-core operations as well. The Philippines provides top-notch non-core services like human resources, management, data processing, etc.
3. Customer Services
Customer service is the touch point of your company's growth. The Philippines has many customer support services assisting businesses around the world. The language and cultural compatibility of Filipinos play a vital role while providing customer service.
The BPO services have been driven by low human resource costs, historical connection with the United States, and the advantage of an educated population.
4. Accounting and Payroll
There are numerous accounting and payroll services in the Philippines that help business owners with payroll payments. This system also helps in customer management and with taxes.
One of the top payrolls in the Philippines is Salarium. Some business owners hire people to deal with the salary, and some choose to use payroll apps to pay the salary.
5. Engineering
It is not hard to find a job in the Philippines. Especially getting engineers for the business is one of the easiest things. All types of engineering have an equal demand, so hiring an engineer for business causes will not be tough.
If someone is creating a building for their business, the requirement for an engineer will be needed.
6. Human Resources
The Philippines provides a good number of HR services and it stands as one of the major causes behind good business performance and a strong economy.
Human resource management involves evaluation, training of new job applicants, and recruitment of new candidates. Technically, HR managers are one of the core handles of a business organization.
In this sector, the Philippines are constantly struggling to find people worthy of HR management.
With the growing population in the country, the number of business sectors is increasing as well. Hence, the requirement for HR managers is increasing too.
7. Content Creation
People in the Philippines are also getting ahead in content creation such as food vlogging, web design, and freelancing.
Content creation covers a small sector of the business world and has a huge demand worldwide, and this, too, is running fast in the Philippines.
With the help of content creation, you can advertise your business which will help your business to flourish much more quickly.
8. Graphics Designing
The demand for graphic design is high and spontaneous. Various organizations require graphic designers for their content, and hence, the demand for graphic design is high as well.
One of the highest-paying jobs in the Philippines is the art director which requires graphic design. Graphic designing requires designing promotional posters or other social media posts which advertise the business.
9. Personal Assistant
To carry a business or ease the pressure, a personal assistant is required in almost every business strategy.
The demand for this position in the Philippines is one of the highest. Businesses are growing in the country, and with that the need for personal assistants as well.
Personal assistants help the owner with tracking the record, notifying about business changes, and other small things.
Also, they can hire virtual assistants as well. The salary for the assistants is good and worth the job.
10. Research and Development
Research and development is the creative work in which people undergo a system where they take knowledge of man, culture, and society so that they can bring improvements in their work and create new devices or applications.
In the Philippines, Research and development help people increase their productivity, especially in agriculture, to produce more crops of good quality, in health, to produce quality and healthy medicines, and in industries, to produce quality goods and products in higher quantities.
Some of the R&D institutes are the Advanced Science and Technology Institute, the Food and Nutrition Research Institute, the Forest Products Research and Development Institute, the Industrial Technology Development Institute, the Metals Industry Research, and Development, etc.
Why the Philippines is a Top Destination for BPO
In recent years, the Philippines has consistently ranked among the top destinations for BPO services, attracting multinational companies from around the world.
But what makes the Philippines stand out as a premier BPO destination? Here are some key factors that contribute to its success:
1. Highly Skilled Workforce
One of the most significant advantages of the Philippine BPO industry is its highly skilled and educated workforce.
The country boasts a literacy rate of over 97% and produces approximately 500,000 graduates annually, many of whom possess degrees in business, IT, and other fields relevant to BPO services.
English proficiency is also exceptionally high, making communication seamless.
2. Cost-Effectiveness
Cost efficiency is a crucial consideration for businesses looking to outsource. The Philippines offers competitive labor costs without compromising quality.
This cost-effectiveness extends beyond wages to include lower operational costs, making it a financially attractive option for companies.
3. Cultural Compatibility
Cultural affinity plays a significant role in the success of outsourcing relationships. Filipinos are known for their adaptability and strong understanding of Western culture, particularly American.
This cultural compatibility ensures smoother interactions and a better customer experience.
4. Government Support
The Philippine government has been highly supportive of the BPO sector, implementing policies and incentives to attract foreign investment.
Initiatives such as tax exemptions, streamlined business processes, and infrastructure development have created a favorable environment for BPO companies to thrive.
5. State-of-the-Art Infrastructure
Modern infrastructure is essential for the efficient operation of best BPO companies.
The Philippines has invested heavily in improving its telecommunications and transportation networks, ensuring reliable internet connectivity and easy access to major business hubs.
Cities like Manila, Cebu, and Davao are now equipped with world-class facilities to support BPO operations.
6. Diverse Service Offerings
The Philippine BPO industry is not limited to call centers; it offers a wide range of services such as IT support, human resources, finance and accounting, and creative services.
This diversity allows businesses to find specialized expertise tailored to their specific needs.
Final note
If you are planning to outsource your services, the Philippines has a lot of options to look at. Yet, You may also want to look at more effective preferences.
Learn about the top 10 BPO companies in Bangladesh. We are looking forward to assisting you with any queries. Contact ASL BPO, your next outsourcing partner.