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Overcome your team's IT skill gaps with our IT Staff Augmentation Services

Number That Speaks For US

350+

Delivering success across 350+ innovative projects

250+ 

Powered by a team of 250+ dedicated experts

60+

Trusted by 60+ clients around the

globe.

For over a decade, our experts have been enhancing in-house teams with their expertise.

IT Staff Augmentation Services We Provide

Software Development

Leverage our seasoned developers to build, upgrade, or customize software using the latest technologies, ensuring timely and cost-effective project delivery.

UI/UX Design

Our UI/UX experts craft intuitive, engaging interfaces that enhance user satisfaction and align with your brand vision, seamlessly integrating into your team.

Software QA Analysis

Our QA analysts ensure top-notch software quality through comprehensive testing, working alongside your development team to enhance product reliability and reduce issues.

IT Human Resources

Optimize your IT team management with our IT Human Resources service. Benefit from efficient recruitment, effective talent management, and adherence to industry standards.

Our Process.

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STEP 1

Initial Consultation

We start with a friendly chat to understand your needs and goals, laying the foundation for a tailored solution.

STEP 2

Talent Matching

Our expert team identifies and proposes the most suitable IT professionals, ensuring a perfect fit with your technical and cultural needs.

STEP 3

Onboarding and Integration

​We facilitate seamless onboarding and integration of selected candidates, ensuring they become productive members of your team from day one.

Benefits of Partnering with Us

01

Access to Skilled IT Professionals

Tap into a broad network of expert IT talent, ensuring you have the right skills for any project.

04

Cost-Effective Solutions

Optimize your budget with flexible staffing solutions that deliver value without sacrificing quality.

02

Flexible and Team Scaling

Easily adjust your team size to meet project demands, providing agility without long-term commitments.

05

Expert Candidate Matching

Receive candidates who not only meet technical needs but also align with your company culture.

03

Enhanced Productivity

Integrate professionals seamlessly to boost productivity and accelerate project timelines.

06

Ongoing Support Solutions

Benefit from continuous support and management to foster successful collaboration and focus on your core objectives.

  • What is Back Office Customer Service ?
    Customer service typically belogs to the front office. However, they are to be supported by the back office to function efficiently. Back -office customer service integrates the technical support and automation needed to assist customers more effectively.
  • What is Back Office in Business ?
    In business, a back office means the department that is responsible for combining all business activities.
  • Why is The Back Office so Important ?
    Back office plays an important role in every business as the success of other core functional offices are dependent on the back office.
  • What is Back Office Outsourcing ?
    Back office outsourcing occurs when a company appoints a third party ( known as business process outsourcing) to look after their back office operations.
  • What is The Difference Between Middle and Back Office ?
    The middle office gets involved with managing corporate risks and building strategies. The back office is more concerned with functions such as technical and IT support.
  • Do I Have To Sign a Long Term Contract?
    No, you do not have to sign any long term contract hiring a virtual assistant from ASL BPO. We try to keep our plan client-friendly and as flexible as possible.
  • Will I Get an Option to Select My Virtual Assistant?
    You will. The way our system works - we hire the virtual assistants on behalf of our clients . Then, we let our clients assess the VAs to find they are the best fit. So, you can select your own VA from our selected number of qualified candidates.
  • Will the virtual assistant be fluent in the English language?
    Our virtual assistants are fluent in English with both verbal and written communication skills.
  • Can your virtual assistants work in the night shift?
    Yes. We have a round the clock office operating system. Our virtual assistants are capable of working both night and day shifts.
  • Do your virtual assistants work from home?
    Quality is our first priority. So, we do not allow our VAs to work from home. All of your virtual assistants work from the office so that we are able to monitor their tasks with full efficiency.
  • How Do We Communicate Effectively With Our VA?
    In order to better serve our customers, we employ a wide range of methods of contact, including email, in-call service, Skype, messenger, screen-sharing, and project management software. You can also let us know if you require any special arrangements.
  • What is Back Office Customer Service ?
    Customer service typically belongs to the front office. However, they are to be supported by the back office to function efficiently. Back-office customer service integrates the technical support and automation needed to assist customers more effectively.

Contact

Niles, Michigan Sales Office

+1 909 - 809 - 5952

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